Help Center / Mobile / Getting started

Syncing with the desktop app

How your notes sync between your phone, the web app and Parley Notes for Windows and Mac.

Notes you make on your phone sync to the web app at app.parleynotes.com and to Parley Notes for Windows and Mac as long as you're signed in with the same account. Record on the go, read and organise at your desk.

When notes sync

A note syncs as soon as it's written up. Until then it only exists on your phone. If you were offline when you stopped recording, the transcript is saved on the phone and the note is written and synced, when you're back online.

What syncs

  • Notes: the summary, the transcript, the action items and everything else in a note.
  • Edits: a renamed speaker or a corrected line shows up everywhere.
  • Folders.
  • Tasks, the Journal and your check-ins.
  • Your saved summary styles and your plan. A style you pick on the Templates page in the web app changes what your phone produces next.

What doesn't sync

  • Audio. There is none to sync. Audio is deleted once the note is written.
  • Voiceprints. They never leave the phone that made them. A new phone asks you to record your voice again.
  • Private transcripts until you link the device. With private transcripts on, every device needs your key before it can show a transcript. See Private transcripts.

If a note seems stuck

  • Open Parley Notes on the phone and give it a moment online.
  • Check that the note has finished writing up. A note still marked "will summarize" hasn't gone anywhere yet; it's waiting for a connection or for next month's allowance.
  • After a long stretch offline, Back up notes now in Settings pushes everything by hand.