Making a call from Parley Notes

Call someone from the app and get the call written up as a note. On Plus and Unlimited, to numbers in the Americas and Europe.

You can place a phone call from Parley Notes and have it written up like any other conversation: the summary, the decisions, who does what next and the transcript, with each side of the call kept apart.

What you need

  • Plus or Unlimited because Plus includes 60 call minutes a month and Unlimited 120.
  • A number in the Americas or Europe because calls reach landlines and mobiles there. Premium-rate and other paid service numbers are never dialled.
  • The Android app because on iPhone and on a computer the Call button opens your phone's own dialler for now.

Placing a call

  1. On Home, tap Make a call and type a name or a number. Or open a person's page and tap Call.
  2. The first time, Parley Notes asks for your own phone number and sends you a code by text message. Enter it and the call starts by itself. The code can come by a call if the text doesn't arrive.
  3. Talk. When you hang up the note opens, and it's written a minute or two later as Phone call with and the person's name.

The call runs inside the app over Wi-Fi or mobile data. It doesn't use your phone plan's calling minutes and your own phone is never rung first.

During the call

The call screen shows the name, a timer and how many minutes you have left, with these controls:

  • Mute, Speaker and Keypad.
  • Pause recording keeps the call going and leaves out of the note whatever is said while paused.
  • Notes you type go into the note and lead the write-up.
  • End call.

You can leave the call screen and the call keeps running. Android's call notification has its own End button, and tapping Call again brings you back.

What number do they see?

Your own. That's why you confirm it once with a code. Where a phone network refuses to carry your number, the person sees a Parley Notes number instead and the app tells you before the call.

You can keep up to five numbers under Settings, Recording, Your phone numbers, and choose the default one.

Tell the person you're recording

Parley Notes doesn't tell the person you call that the call is being written up. Telling them and asking if that's OK is yours to do, and the law on it differs from country to country. If someone would rather not be recorded, tap Pause recording, or hang up and call them from your phone's dialler. See Recording other people.

Calls are for conversations with people you know or work with. Don't use them for marketing or mass calling.

Minutes and limits

  • Call minutes are counted from the moment the other person answers, and they start again each month.
  • The note also uses your plan's note minutes like any conversation. A call counts for both sides of the line.
  • One call at a time, and a single call can last up to an hour.
  • When the month's call minutes are used up, the Call button opens your phone's dialler.

If a call doesn't connect

  • "Calls through Parley Notes do not reach this country yet." The number is outside the Americas and Europe. Use your phone's dialler.
  • "The call could not be connected." Try again, and check your connection. The dialler is always offered as the way out.
  • "Calls need the microphone." Allow the microphone for Parley Notes in Android's settings.
  • If no code arrives give it a few minutes and then check blocked or spam messages or choose Call me with the code instead.

Where the audio goes

As with every conversation, the audio is used to write the note and then deleted. Your number and the other person's are kept with the call, and they go when you delete your data. See Where your audio goes.