- You're signed in with a different account and notes belong to the account that made them. Check the account under Settings and sign in with the one you used on the other device.
- The device hasn't synced yet so open Parley Notes on the phone that recorded and give it a moment online or use Back up notes now in Settings after a long stretch offline.
- Transcripts show as locked because Private transcripts is on and this device doesn't hold the key yet. Link it from Settings or use your recovery code. The summaries are still readable. See Private transcripts.
- It's the audio you're looking for and Parley Notes doesn't keep it. Audio is deleted once the note is written and the transcript is the record.
A note you deleted is gone from every device and can't be recovered by a sync. If none of this fits, write to support@parleynotes.com with the date and the title of the note.