The recording and the transcript are always saved first. If the summary is missing, it's waiting on one of these:
- If you're offline the note is marked "will summarize" and is written as soon as you're back online.
- This month's allowance is used so the note is written on the first of next month on its own or straight away if you add time. The plan card in Settings shows the numbers.
- It's a synced Teams or Meet call and under the default My recordings only setting synced calls wait for you to tap Summarize. Change the setting in Settings if you'd rather they didn't.
- A battery saver on Android can cut the network for apps in the background and that stops a summary in flight. Open the app and it carries on.
- It's a guest note and before you sign in the first note waits for an account. Sign in and it's written.
Any write-up that takes longer than about 20 minutes is stopped and retried so a note never sits on "processing" for hours. If one does, tap Re-summarize and if that doesn't help, report it from Settings with the note's title and date.